1. Information We Collect

NeuronWave collects information necessary to provide our lead generation services:

  • Account Information: Name, email address, company details, and contact information
  • Lead Data: Information about potential customers identified through our platform
  • Usage Data: Platform interaction data, campaign performance metrics, and analytics
  • Technical Data: IP addresses, browser information, and device identifiers

2. How We Use Your Information

We use collected information to:

  • Provide and improve our lead generation services
  • Identify and qualify potential customers for your business
  • Communicate with you about our services
  • Analyze platform performance and optimize algorithms
  • Comply with legal obligations and prevent fraud

3. Information Sharing and Disclosure

NeuronWave does not sell personal information. We may share information in the following circumstances:

  • Service Delivery: Lead information is shared with clients as part of our service
  • Service Providers: Third-party vendors who assist in platform operations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and employee training
  • Secure data centers and infrastructure

5. Data Retention

We retain information for as long as necessary to provide services and comply with legal obligations. Lead data is typically retained for 24 months unless otherwise specified in your service agreement.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request information about data we have collected
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized experiences
  • Ensure platform security

8. Third-Party Services

Our platform integrates with social media platforms and other third-party services. These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to delete personal information.

12. European Privacy Rights

European residents have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and port personal data.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notifications.

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

NeuronWave Privacy Team
Alfredo Martin Manriquez
26 Bedfordbury London England WC2N 4BJ
Email: [email protected]
Phone: +447441294222